Quality Management / ISO 9000 Consulting 
Spanitz Consulting can provide you or your organization with several quality management services:
- Documentation Development
- Software-based Documentation Development
- Intranet and Online Documentation Systems
- Quality Management Initiative Development
- Quality-Project Management
- Audit Program Development
- Upgrade Assistance to ISO 9001:2000, ISO/TS 16949:2002.
- Sector Service Derivative Assistance and Coaching
- Auditing Services
A key differentiator between Spanitz Consulting and other consulting organization is that we are well-versed and comfortable with technology, especially QMS/ISO 9000 software.
What ISO 9000 Is
ISO 9000 is a component of quality management. ISO 9000 is a series of standards – that represent an international consensus on good management practices - that apply to any industry or organization - whether manufacturing or service-based. The primary aim of the ISO 9000 series of standards is to supply guidelines on what constitutes an effective quality management system that can serve as the framework for continuous improvement.
First published in 1987, the ISO 9000 standards have been adopted by more than 90 countries throughout the world. Today business and industry leaders realize that to be competitive in the global marketplace, their companies must be world class. To become world class, quality must be reflected in products, services, practices, and procedures.
Whether ISO 9000 compliance is driven by customer demand or marketplace trends, its ultimate goal is to build a quality management system that will support continuous improvement as well as integration with other business processes or regulatory requirements.
When you adopt ISO 9001:2000, you must strive for the satisfaction of your customers and the continual improvement of your quality management system. Continual improvement is a process of increasing the effectiveness of your organization to fulfill your quality policy and your quality objectives. |
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Quality Management Tips
- Visible management support - management has to "prove" they are backing and supporting the quality efforts, or most likely the system will fail. Management must supply the necessary resources or the system will fail.
- Process metrics - make sure you have measurable goals and objectives to show continuous improvement - and help morale!
- Do good internal audits - the QMS is only as strong as the people internal to the organization - people in the organization usually *know* where the problems are.
- Take time to save time - maintaining a worthwhile QMS takes time and effort - but there are many "tricks" you can use to avoid *wasting* time.
- Plan - don't wing it - formally plan your approach to developing (or renewing) your QMS. Planning actually saves time, and can be a huge boost to morale.
- Look for existing best practices - most organizations do not have to start completely from scratch. Most likely, somebody else has already banged their head on the wall already - use their experience to safe yourself some frustration.
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